The League of Shadows
It’s been quite some
time since I've posted anything here. It’s because I had trouble getting in the
right mood to write. I am now working for a small company that is into
marketing and branding. My job presently is to write content for things ranging
from flyers and newsletters to websites and brochures. The company however has some peculiarities
and an air of mystery that can only be captured aptly by one nickname.
The League of Shadows.
The company seems to be a loosely knit group of freelancers held
together by its resourceful owner. It is actually a full-time company but the approach of its owner to work has given the company a unique character. For the sake of this blog, let’s
call him Emperor Akihito. A cheerful, cherubic gentleman playing with some unconventional ideas.
The company works in B2B marketing and branding. It has a rich and
diverse clientele ranging from steel rebar makers, industrial dryer
manufacturers to business intelligence consultancy firms. The Emperor’s
approach to work plays a key role in how we go about interacting with the
clients. No matter whether it is a
flyer, a brochure or a website, the Emperor insists that everyone in the team
gains some knowledge of the company and the industry that we are working for. Hence, when
the client calls Akihito, the whole team comprising Emperor Akihito, the
graphic designer, marketing guy, and content writer (yours truly) pops up at
the office of the client. We then ask
three key questions to the client firms:
1.
Why do you
do what you do? –Why choose this particular business or product over others?
2.
How do you
do it? –give us an idea of their production process.
3.
What do
you do different from your competitors?
These three questions
give us a brief idea of the company’s culture and we then design a website that
reflects the nature of the company it represents. This is a great exercise
because that way everyone in the team gets to speak to the client. The client
knows who is doing what so he can directly call the graphic artist if he thinks
design sucks rather than blaming the Emperor.
Anyway, once the
meeting is over, everyone including the Emperor either disperses to work from
the comfort of his or her own home or we just go sit in some cool café to
discuss among ourselves the work ahead and then go home to work! We just suddenly appear wherever the
opportunity is, and then disappear the next moment. That is why I call the little
firm, The League of Shadows.
The League is an
experiment in pull marketing. It relies on word-of-mouth marketing to gain
clients. The website is minimalist, to-the-point affair. It is designed to
incite curiosity and not to push for a sale. The site explains our “why” “how” and “what” and the “why” again but does
not tell you “who” we are. Call that
number on the site and will all meet face to face.
That said; I have come
to like Emperor Akihito’s casual, almost do-what-you-want approach to work. When I start my own company, (I know the “why”
but I am still seeking the answer to “what” and “how”) I am certainly going to
implement it. Right now, I have only one question:
How did Emperor
Akihito get where he is now?
You guys must be
wondering who this Akihito is.
He’s an old friend of mine. I will tell you
who he is. The research for a new character, my dear readers, is on. :)
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